Processing Time

All orders are processed within 0–2 business days.

Orders placed before 2:00 PM EST on weekdays may be processed and shipped the same day, depending on order volume and verification checks.

Shipping Methods

We currently offer standard shipping options for all domestic orders.

• Standard Ground Shipping: 2–7 business days

Delivery times may vary depending on location, carrier delays, and external conditions beyond our control.

Shipping Origin

All orders are shipped from:

Dallas, Texas, United States

Free Shipping

We offer free standard shipping on all orders over $250.

Free shipping eligibility is automatically applied at checkout once the threshold is met.

Order Tracking

Once your order has been shipped, a tracking number will be provided via email.

Tracking updates may take 24–48 hours to appear in the carrier system.

Shipping Delays

While we aim to ensure timely delivery, delays may occur due to:

• Carrier disruptions

• Weather conditions

• High order volume periods

• Customs or regional logistics issues (if applicable)

We are not responsible for delays caused by third-party shipping carriers.

Lost or Missing Packages

If a package appears lost or has not been updated for an extended period, please contact us at:

apexlabsresearch@outlook.com

We will work with the shipping carrier to investigate and resolve the issue where possible.

Incorrect Address Disclaimer

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Contact

For any shipping-related questions or support:

apexlabsresearch@outlook.com